[http://en.wikipedia.org/wiki/IRC '''IRC'''] ('''Internet Relay Chat''') is something that, if you stay online long enough, you will have to fool around with. It's a real-time internet chat where users chat with each other in ''channels'' which are located on a server (which house hundreds if not thousands of different channels). It's often the fastest way to get in touch with another person on BakaBT since many idles the IRC, which is not the case with the forum.

There are two official BakaBT IRC channels on the rizon IRC network: [irc://irc.rizon.net/BakaBT #BakaBT] and [irc://irc.rizon.net/bakabt-support #bakabt-support].

==If you're new to IRC==
If you've read the [[FAQ]] and your question isn't in there, or you have an account issue you need help with (i.e. something you can't solve by yourself even if you know how to), the support channel is a relatively quick way to get the help you need.

Make sure you read the [[Rules#IRC Guidelines|IRC Rules]] before joining the channels.

===4-Step Guide to getting on #bakabt-support===
# Go to [http://www.bakabt.com/webirc.php our webchat] page.
# Type your BakaBT username in the first field (makes things easier for us; the easier it is for us to help you, the more likely we are to do so).
# Click 'Chat'. You will automatically be connected to our main channel (#bakabt).
# To get to the support channel (#bakabt-support), type '''/join bakabt-support''' and press 'Enter'. You will now be in the support channel (check to make sure).

===What you need to know about #bakabt-support===
In Rizon webchat interface:

# The typing area is at the bottom of the page.
# Users with '''%''' beside their name are channel half-operators (a.k.a. half-ops, hops, etc). Usually bots with special privileges (BBT, Chaos|Hina).
# Users with '''&''', '''@''' or '''~''' beside their name are channel admin, operators and owner respectively. They are usually also members of the site staff, unless they're bots (Rizon bot).
# Users with '''+''' beside their name are "voiced" users. Voice is a status given to users by half-operators or admins. Users voiced on #bakabt-support are users recognised by BakaBT staff to be helpful in the support channel. They may also be other VIPs, e.g. Rizon staff, so be nice :)
# Users with no symbol beside their names are (most likely) normal users.
# Normal users may offer help and advice with regards to fixing your ratio or finding good torrents to seed. However, only staff will be able to do anything about your account.
# Use '''!help''' to view a list of available commands. Commonly used ones include '''!help commands''' (available commands), '''!help rules''' (channel rules), '''!help FAQ''' (link to FAQ) and '''!help Wiki''' (link to Wiki), as well as any other commands that may have been added.

===What to do once you're in #bakabt-support===
<ol>
<li>Describe your problem in detail. The more you tell us about the problem, the more we are able to help.</li>
<li>Staff may not reply immediately (we're not always at immediate disposal so have some patience), but someone will talk to you in a while.</li>
<li>If no staff replies within 15 minutes, you probably caught us at a bad time (wait around, or come back again in 1-2 hours).</li>
</ol>

===What not to do in #bakabt-support===
<ol>
<li>Do not PM (private message) any staff members, unless they ask you to (usually to ask for more sensitive information, e.g. email address, that we need to help resolve your issue). If you do not know how to send a private message you can ignore this.</li>
<li>Do not try to help other users (unless you know what you're talking about) or try to impersonate staff. Annoying users will be banned from the support channel.</li>
<li>Do not yell at us like we're some customer service rep. We do not get paid for providing support, and will not tolerate verbal abuse.</li>
<li>Idling and lurking is not allowed. Users left idling or lurking will be kicked or banned from the support channel.</li>
</ol>

==IRC Clients==
This is a list of the best IRC clients available.

===ChatZilla===
One of the easiest clients to use, if you use Firefox. Since its a Firefox plug-in, it should work on any operating system. If you want a simple, clean IRC client to get in and out, ChatZilla will work fine. 
====Installation====
Follow this [https://addons.mozilla.org/en-US/firefox/addon/16 link]. Then just hit the big green button that says "Add to Firefox". Give it permission to install, let Firefox restart, and it's installed. To use, just go to the "Tools" drop down menu in Firefox and select "ChatZilla".

===mIRC===
Another popular IRC client for Windows. While free to use, a donation nag window pops up at startup after the 30th day.
* [http://www.mirc.com/ mIRC Homepage]
* [http://en.wikipedia.org/wiki/MIRC mIRC on Wikipedia]

===Irssi===
Irssi is a terminal based IRC client for UNIX systems, with multi-server and plugin support. The learning curve is slightly steep, but it is highly flexible.
* [http://www.irssi.org/about Irssi About page]
* [http://en.wikipedia.org/wiki/Irssi Irssi on Wikipedia]

===Colloquy===
Colloquy is a full-featured open source IRC client for the Macintosh, iPhone, and iPod Touch.
* [http://colloquy.info/ Colloquy Homepage]
* [http://en.wikipedia.org/wiki/Colloquy_(IRC_client)/ Colloquy on Wikipedia]

===Pidgin===
Pidgin is a multi-protocol instant messaging program. It supports many common IM protocols out of the box (such as Messenger, AIM, Yahoo, ICQ, etc.), and it also supports the IRC protocol.
* [http://pidgin.im/ Pidgin Homepage]
* [http://en.wikipedia.org/wiki/Pidgin_(software) Pidgin on Wikipedia]

===Opera===
The Opera browser comes with an inbuilt IRC chat client. It's fairly similar to ChatZilla.
* [http://www.opera.com/ Opera Homepage]
* [http://en.wikipedia.org/wiki/Opera_browser Opera on Wikipedia]

===Trillian===
Trillian is another multi-protocol instant messaging program, coming with IRC support as well. There are currently two available versions of Trillian: Basic and Pro. Both have IRC support, so there's no need to buy the Pro version.
* [http://www.ceruleanstudios.com/learn/ Trillian Homepage]
* [http://en.wikipedia.org/wiki/Trillian_(instant_messenger) Trillian on Wikipedia]

===XChat===
XChat is an IRC client that rivals mIRC not only in power but also in popularity.

It was originally completely free and open-source, but now it only remains free for Linux.

The Windows version is available to try at the homepage, while there is a version compiled by someone else (for free) available at [http://www.silverex.org/ silverex].
Keep in mind that the latest free compiled version is still many steps behind the latest official release, and that it is compiled from the Linux source (freely available), rather than the source used in official Windows releases, meaning that free compiled versions may not function as well as the official releases.
* [http://xchat.org/ X-Chat Homepage]
* [http://en.wikipedia.org/wiki/Xchat XChat on Wikipedia]

===Mibbit Webchat===
For those who don't want to install more software on their computer, Mibbit is the solution. You can register an account to store all your servers and channels so you don't have to do it each time you go to the site, but you can always use it without an account.
*[http://mibbit.com/ Mibbit Homepage]
*[http://en.wikipedia.org/wiki/Mibbit Mibbit on Wikipedia]

===Rizon Webchat===
For even greater convenience, you can use Rizon's Webchat client. It only allows access to channels on irc.rizon.net, but if you're just looking for a quick way to get onto #BakaBT or #bakabt-support through a browser this is your best bet.

Since the server is automatically set to irc.rizon.net, you can bypass the "/server" step in the instructions below.

[http://chat.Rizon.net/ Rizon Chat]

==Connecting to BakaBT==
'''Most guides here were made with ChatZilla in mind!'''

BakaBT uses the IRC server:
: '''irc.rizon.net'''
The main chatroom is:
: '''#BakaBT''' (not case sensitive)
And the support room is:
: '''#bakabt-support'''

===How to connect to #BakaBT===
* Start your IRC client
* Enter the Nickname you want into the bottom left button, beside the input bar.<
* Now, to join the server. Type (or copy/paste) into the input bar:
:: '''/server irc.rizon.net'''
* If your nickname hasn't been used yet (by you or another person) it will tell you the nickname needs to be registered.
:To do this type (or copy/paste) into the input bar:
:: '''/msg nickserv register your_password your_email'''
:Where "your_password" is the password you want, and "your_email" is your e-mail address.
* An activation code will be sent to your email address (used for registration). Read the email, type the command into IRC and your nickname will be registered (one nickname/group of nicknames per email address).
** Registration is not usually required to join a channel, but some channels explicitly require one (such as #BakaBT).
* The battle is done at this point! To connect to a channel, so you can talk to people, type (or copy/paste) into the input bar:
:: '''/join #BakaBT'''

=== How to reconnect to #BakaBT===
* Start your IRC client
* Your Nickname should still be in your client, so leave that part alone.
* To join the server again, type (or copy/paste)into the input bar:
:: '''/server irc.rizon.net'''
* Instead of asking you to register this time though, it will ask for your password. To do that, just type (or copy/paste) into the input bar:
:: '''/msg NickServ IDENTIFY password'''
:Just replace "password" with the password you gave when registering.
* Now, you can reconnect to the chat room by typing (or copy/paste) into the input bar:
:: '''/join #BakaBT'''

===How to auto-connect, auto-join and auto-identify===
To auto-connect a server, select the tab of the server you wish to auto-connect to in the future (you must have a window open assigned to that server in the first place!). Right click within the window, and select 'Open this network on startup'.

To auto-join a channel, select the tab of the channel you wish to auto-join in the future. Right click within the window and select 'Open this channel on startup'.

To auto-identify, go to the toolbar at the top, click Chatzilla -> Preferences -> Select the server in the panel on the left (in this case irc.rizon.net) -> click the 'Lists' tab -> Press 'Add...' in the Auto-perform section -> Fill in the following (remember to replace "password" with whatever your password is!): 
:: '''/msg nickserv identify "password"'''

===Connecting to different channels===
To connect to another channel when first starting up, just replace #BakaBT with the channel you want (like #bakabt-support). If your already connected, type (or copy/paste) into the input bar: 
:: '''/join #channelname'''
Where "#channelname" is the channel-which-you-want-to-connect-to's name.

===Channel stats===
The channel stats can be found at:
[http://stats.rizon.net/chan/bakabt.html http://stats.rizon.net/chan/bakabt.html] 
The stats are live and update instantly as long as the Rizon staff has them on. Statistics are generated every 24 hrs at midnight PMT.

====Avatar & Details====
You can set your avatar and details by following these steps:
# Go to [http://stats.rizon.net/pics/register.php http://stats.rizon.net/pics/register.php] and follow onscreen instructions *note* Use '''/msg Stats avatar''' command in #bakabt to receive the code needed.
# Fill in the username, password, code and e-mail fields.
# Log in and submit your avatar (150x150px and must be under 20KB in size).
# Check out the stats afterward on [http://stats.rizon.net/chan/bakabt.html http://stats.rizon.net/chan/bakabt.html]

Old stats are also available at http://kovensky.project357.com/stats/bakabt.html

FAQ

2009-04-21T07:03:54Z

Raylu:

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<div style="font-size:162%; border:none; margin:0; padding:.1em; color:#fff;">Frequently Asked Questions</div>
<div style="font-size:90%; border:none; margin:0; padding:.1em; color:#c06c8d;">'''In here, you might just find the answers you're looking for!''' </div>
|}
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|}

If you are new to Bittorrent and/or the anime fansub scene, you should take a look at the [[For First Timers|Beginner's FAQ]] as well.

= Site information =

===What makes BoxTorrents different?===
There are many anime torrent sites but BoxTorrents is unique in the quality of our content. Our goal is to provide only torrents for completed anime or anime-related material and we pick only the best versions. Not everyone may submit new torrents; only Power Users, users who seem to have at least some experience with our site, and other appointed users. All submissions are thoroughly checked before they are added to our ever growing list of series; by ''ever growing'', we really mean ever growing in the sense that even old torrents are still seeded. In short: 'quality over quantity' and 'ease of use'. Do keep in mind that BoxTorrents exists because of its users; old content is still available because of many dedicated seeders, so sharing is a must.

This is a public tracker, but we do prefer users to register before using the site. Before you do anything here at BoxTorrents, we suggest you read the [[rules]]! There are only a few rules to abide by and most are common sense.

=== How do I favourite/bookmark a torrent? ===
Click on the yellow star next to the torrent title at the top of every torrent page. On your userpage, you will see the torrents you have bookmarked show up under the appropriate tab (next to your 'Currently Seeding' and 'Currently Leeching' tabs.

=== What does the Report function do? ===
====Reporting Torrents====
The report function brings a torrent or a comment to moderators' attention. Use this function if:
# A torrent does not comply with [[Site Rules|site rules]] (e.g., if it is [[Blacklist|blacklisted material]])
# It has corrupted files
# The link is broken (i.e., you are unable to download the .torrent file)
# A better version of the torrent exists (Note that we do allow XViD releases. TV fansubs are allowed alongside DVD rips with only R1 subtitles). Please link us to the newer torrent in that case.
# Reporting a torrent for any other reason than those just listed '''will''' incur warnings, and bans will be issued if abuse continues. In other words, dont' report a torrent just because you dont' like the user, or because you are having trouble getting a good download speed on it.

The button to report a torrent is an exclamation mark icon, and can be found next to the torrent title.

====Reporting Comments====
Report comments if:
# They are abusive or contribute to flaming.
# It constitutes useless spam (such as 'seed this' or 'approve this').
# It contains spoilers for the anime.
# It flouts any of the [[Rules#Tracker Guidelines|tracker guidelines]].

The report button for comments is on the right side of comment headers, next to the 'Quote' button.

= Account information =
=== How many accounts am I allowed to have? ===
One. Ever. You are only allowed a single account in your lifetime. What would you do with more than one account anyway?
Users who are found with more than one account will have the newest ones removed and warnings issued. Repeated attempts to create new accounts will result in permanent bans of all accounts from our site.

=== Can my friend/family member use an account on the same computer as me?===
This is highly discouraged, as the system will identify both of you as [[Account Restrictions#Why was my account disabled?|multi-account]] users.

==Registration and Login==
====I registered an account but did not receive the confirmation e-mail!====
Mail can sometimes take up to half a day to be sent out by our server. Please be patient.
Note though that if you didn't receive the email the first time it will probably not succeed the second time either so you should really try another email address.

====Help! I cannot login!? (a.k.a. Login of Death)====
This problem sometimes occurs with MSIE. Close all Internet Explorer windows and open Internet Options in the control panel. Click the Delete Cookies button. You should now be able to login.
Another solution is to visit your [http://www.boxtorrents.com/settings.php settings page].

====I've lost my user name or password! Can you send it to me?====
Use [http://www.boxtorrents.com/recover.php this form] to have the login details mailed back to you (Or click "Lost Password?" beside the login field).

====Can you change my username or rename my account?====
Users can rename their account on the tracker by using [http://www.boxtorrents.com/changename.php this form]. Please note that the user is required to be a power user with report privileges. You cannot use existing account names, so check before renaming.

====Forum registration is closed, what do I do?====
* Your main site account and forum account are linked. However, your forum account needs to be activated via your main site account. To do this, go to your settings editing page and scroll down to the checkbox that says "'''Enable Forum Account'''". Check the box and click "'''Submit Changes'''". Your forum account will then be active.

==Account Pruning and Deletion==
====Will my account still exist if I don't use it for a while?====
Used accounts are pruned after 6 months. Unused accounts are pruned sooner (0 download, 0 upload).

====My account is gone! Can you recover it?====
Unfortunately, we can't do anything about pruned accounts. If you were able to create a new account under the same name and/or e-mail address, it is proof that your old account is permanently gone.

====I don't want my account anymore. Can you delete it?====
Leave your account alone and it will be pruned after 6 months (See: "[[FAQ#Will my account still exist if I don't use it for a while?|Will my account still exist if I don't use it for a while?]]").

==User Classes==
====What are the different user classes?====
{| cellpadding="5" border="1"
|-
!'''Class'''
!'''Description'''
|-
| '''User'''
| Normal user, can choose to view hentai.
|-
| '''Power User'''
| Higher user, can view peer lists and report bad torrents or comments. Can make torrent offers. Has access to RSS feed.
|-
| '''Uploader'''
| Deprecated and merged with the Power User class.
|-
| '''Power Uploader'''
| These people can upload directly to the torrent pool without requiring moderator approval. These people are appointed by staff if deemed a trustworthy member of the Box community.
|-
| '''Moderator/Admins'''
| Appointed by Admins. Don't ask about becoming one.
|-
| '''System Operator'''
| Box
|-
|}

====How do I become a Power User?====
Seed at least 25GB and have a ratio equal to or greater than 1.

====I just qualified as a Power User, but my status hasn't updated?====
User status updates every day. Give it 24-48 hours and drop any of the staff a PM if it still does not update.

==Warnings and Bans==
===I got a warning, what do I do?===
See: "[[Account Restrictions#Warnings|Warnings]]"

====I got warned but my hard drive crashed/I got a virus/computer got thrown out of window/Dog ate my homework/etc and I lost all my files so I can't seed. Please unwarn me so I can download====
If you racked up hundreds of thousands of dollars in debt on a credit card and then suddenly lost your main source of income, do you think the credit card company is going to let you off with a debt writeoff (or even reactivate your card for more spending)?

You got yourself into that situation, you'll have to [[For First Timers|pull yourself out of it]].

=====But I've turned over a new leaf, and I am now a dedicated seeder who will keep his/her torrents running 24/7. Please unwarn me.=====
If you have indeed turned over a new leaf, prove it by fixing your ratio. We've [[For First Timers|outlined a few ways for you to do so]].

===I try to log in and it says my account has been suspended===
See: "[[Account Restrictions#Suspensions|Suspensions]]"

===I got banned, what do I do?===
See: "[[Account Restrictions#Bans|Bans]]"

==Privacy==
====Why is my IP displayed on my details page?====
Only you and the site moderators can view your IP address and email. Other users do not see that information.

====How do I hide torrents on my userpage?====
You can edit statistics display level through the [http://www.boxtorrents.com/settings.php settings page], in the '''User page''' tab.

====Does Boxtorrents store information on the things I download?====
Yes. This is a statistics-tracking site after all, so we store as much information as is needed to implement the features you find on this site.

=====Is there anything I can do about it?=====
No.

= Statistics and Tracker Issues =
==Common Torrent Error Messages==
==== Failure: access denied, leeching forbidden, you are only allowed to seed ====
Cause: Your ratio is too low and your account has been [[FAQ#I am warned, what do I do?|warned]].

Solution: Seed more and improve your ratio.

==== "Failure: unregistered torrent pass" ====
Cause: The tracker can not find a user associated with the [[FAQ#How is my traffic tracked?|torrent pass]] you're sending it in your announce URL.

Solution: Log in to your Boxtorrents account and re-download the torrent from the site.

==== "Failure: unregistered torrent" ====
Cause #1: The torrent you downloaded is not/no longer tracked by our tracker.

Solution: Check if the torrent has been swapped or replaced. We occasionally prune old obsolete torrents or material that has become [[Blacklist|blacklisted]].

Cause #2: The torrent was downloaded from another source and is using an invalid [[FAQ#How is my traffic tracked?|torrent key]].

Solution: Download the torrent from Boxtorrents when logged in.

If you have checked and verified that it is neither of these causes, then it may be a database error. [[FAQ#What does the Report function do?|Report]] the torrent (click on the exclamation mark beside the torrent title) and let us know. Note that you need to be logged in to your Boxtorrents account in order to make reports.

==== "Failure: access denied, torrents limit reached" ====
Cause: You are downloading too many torrents.

Solution: Users are allowed to download 3 torrents at a time. Power Users are allowed to download 10 torrents at a time. You are allowed to seed an unlimited number of torrents, regardless of your class. Check your userpage to see which torrents you are already downloading.

==Common Torrent-related Problems==
====I've finished or cancelled a torrent. Why is it still listed in my userpage?====
Some older clients do not report properly to the tracker when cancelling or finishing a torrent. In that case the tracker will keep waiting for the message - and thus listing the torrent as seeding or leeching - until the peer information timeout occurs. Just ignore it, it should go away after a few hours.

====I am seeing torrents on my userpage that I never downloaded / Someone has hijacked my account====
Cause #1: People are using your torrent key (you accidentally posted your [[FAQ#How is my traffic tracked?|torrent key]] publicly) 
Cause #2: You hot-linked to a .torrent file that is tagged with your passkey 
Cause #3: You posted a screenshot of your torrent program with your passkey visible 
Cause #4: You told someone your torrent passkey 
Cause #5: You uploaded a .torrent file that has your passkey to another tracker.

Solution: Go to your [http://www.boxtorrents.com/settings.php settings page] and generate a new key, all your old torrents will become invalid immediately so you will have to re-download your torrents. Wait about 10-20 minutes to be sure the tracker has recorded your key change before resuming your torrenting.

To prevent similar issues occurring in future, do not hot-link to our torrent files (only hot-link to the description page), and do not post your personal .torrent file (the one you download when logged in) to other trackers.

====Why is a torrent I'm leeching/seeding listed several times in my userpage?====
If for some reason (e.g. PC crash or frozen client) your client exits improperly and you restart it, it will have a new peer_id, so it will show as a new torrent. The old one will never have had its finished information sent and will be listed until the peer information times out. Just ignore it, it will eventually go away.

====I'm uploading or downloading some torrents but I don't see them on my userpage====
Cause: You downloaded a public torrent.
Solution: Log in and re-download the torrent.

====My stats are not updating. What can I do?====
Check that the torrent pass in your client's tracker announce URL matches the one shown on your [http://www.boxtorrents.com/settings.php settings page]. If it doesn't (or if it does, but you're still having problems), then:Remove the torrent entries from your torrent client. Re-download the .torrent files and open them in your client. Force a hash recheck and resume activity.

If that doesn't help, go to your [http://www.boxtorrents.com/settings.php settings page] and regenerate your torrent pass. Wait about 10-20 minutes to be sure the tracker has recorded your key change, then repeat the above step.Use only official non-beta clients.

=== How is my traffic tracked? ===
BoxTorrents uses a passkey system to identify each user. Your passkey can be found on your [http://www.boxtorrents.com/settings.php settings page]. When you announce, your passkey is used to identify you and to (very accurately) track your upload and download traffic, regardless of any IP changes. The passkey is automatically added to the announce URL of every torrent you download whilst logged in. '''YOU MUST NEVER, EVER GIVE OUT YOUR PASSKEY TO ANY OTHER PERSON.''' Doing so will result in [[FAQ#I am seeing torrents on my userpage that I never downloaded / Someone has hijacked my account|undesirable outcomes]]. We will not help to fix any bad ratios caused by user's negligence of the security of their torrent passkey.

=== What are bonus torrents? ===
Bonus torrents are torrents with few seeders or few leechers, the idea of the bonus system is to keep older torrents alive. Bonus torrents are marked with an icon that looks like a yellow ball with a red "'''B'''" inside. When you seed a bonus torrent (and have 100%) you will earn 1 bonus point per hour per bonus torrent. Bonus points can be exchanged for upload credit on the [http://www.boxtorrents.com/bonus.php bonus page] (this means you can add an amount onto your 'uploaded' stat on your user page).

=== Best practices ===
If a torrent you are currently leeching or seeding is not listed on your userpage, stop the torrent and resume it again. (also see: [[FAQ#I am seeing torrents on my userpage that I never downloaded / Someone has hijacked my account|I'm uploading or downloading some torrents but I don't see them on my userpage]]) Make sure you exit your client properly, so that the tracker receives the required information.If the tracker is down, do not stop seeding. Your traffic may not be tracked during downtime but as soon as the tracker is working again then your traffic will be tracked again.

=== What BitTorrent clients can I use? ===
See: "[[BT_Clients|Bittorrent Clients]]"

=== Can I upload your torrents to other trackers? ===
Yes. However, only post the public torrent files to other trackers, do not post the .torrent file you downloaded when logged in (otherwise [[FAQ#I am seeing torrents on my userpage that I never downloaded / Someone has hijacked my account|these things]] might happen). In other words, log out before downloading the torrent file if you intend to upload it to other trackers.

(Of course, the torrent files you download through your torrent client are yours to do as you please.)

==Using Boxtorrents from multiple machines==
=== Can I login from different computers? ===
Yes. But you are advised not to log in at the computer of another Boxtorrents user; the system may identify you as a multi-account user.
See also: "[[Account Restrictions#Why was my account disabled?|Why was my account disabled?]]"

=== Can I seed from different computers? ===
Yes, '''but you may not seed the ''same'' torrent from two different computers''' as the tracker will not understand how you can be in two places at once :P. In the worst case, you may be auto-banned by the tracker.

= Downloading/Seeding and Connection Issues=
==Common Questions==
=== What's the difference between seeding and uploading? ===
'''Uploading''' is posting a new torrent to our tracker.
'''Seeding''' is uploading data to other users on a torrent after you have completed the download.

=== I have some files on my computer, how do I seed them or upload them to Boxtorrents? ===
See: "[[FAQ#I've finished downloading the files, so how do I seed back?|I've finished downloading the files, so how do I seed back?]]" and "[[FAQ#Why can't I offer new torrents?|Why can't I offer new torrents?]]"

=== Why do I have to wait before I can download a new torrent? ===
When new torrents are uploaded, those with Power User (or higher) status are given 'first dibs'. By virtue of their good share ratio we trust that these users will stick around to help seed the torrent after they benefit from having exclusive access to the initial seeders. Other users must wait for the timer to expire before they can download the .torrent file. The amount of time you have to wait is proportional to the size of the torrent (the larger the torrent, the longer you have to wait). This is to encourage more people to become Power Users, and to build up a larger seed base before other users are permitted to join the swarm.

=== Why did an active torrent suddenly disappear? ===
1) The torrent may have been replaced by a superior offer.
2) The uploader may have requested for its deletion, with an acceptable reason(s).
3) The torrent was requested to be removed by a 3rd party (usually in the form of a cease-and-desist letter).

=== What is a torrent passkey? ===
See: [[FAQ#How is my traffic tracked?|How is my traffic tracked?]]

==Connectivity Issues==
If your question falls under any of these categories:
# Cannot access Boxtorrents
# Port number is '---'/other port-related issues
# Proxying and proxies
# Dynamic/static IPs and NAT

Kindly refer to the [[Troubleshooting]] section for more information.

==Torrenting Issues==
=== I'm having trouble with this Bittorrent program, something's wrong with it ===
Do a search in the [http://forums.boxtorrents.com/index.php?board=7.0 Help section of the forums], and see if someone else has faced the same issue.

If yours is a unique case, make a new post in the same section. Give clear and detailed information, and include links to the torrents you are having trouble with.

''Note: We only provide help for [[BT Clients#Recommended|recommended torrent clients]]. Support for other clients may be provided (if users with enough information are willing to help), but is not guaranteed. If you have a problem with your torrent client we highly suggest switching to one of the [[BT Clients#Recommended|recommended torrent clients]].''

=== What do I do if a torrent has no seeds? ===
Hop on the forums and post in the [http://forums.boxtorrents.com/index.php?board=5.0 Reseed Request] section. Be sure to read the rules before posting.

=== I've finished downloading the files, so how do I seed back? ===
See: "[[For First Timers#Seeding|Seeding]]"

=== What are these "a piece has failed a hash check" messages? ===
BitTorrent clients check the data they receive for integrity. When a piece fails this check it is automatically re-downloaded. Occasional hash fails are a common occurrence, and you shouldn't worry.

Some clients have an (advanced) option/preference to 'kick/ban clients that send you bad data' or similar. It should be turned on, since it makes sure that if a peer repeatedly sends you pieces that fail the hash check it will be ignored in the future.

=== The torrent is supposed to be 100MB. How come I downloaded 120MB? ===
See: [[FAQ#What are these "a piece has failed a hash check" messages?|What are these "a piece has failed a hash check" messages?]]
If your client receives bad data it will have to redownload it, therefore the total downloaded may be larger than the torrent size. Make sure the "kick/ban" option is turned on to minimize the extra downloads.

=== What's this "IOError - [Errno13] Permission denied" error? ===
If you just want to fix it reboot your computer, it should solve the problem. Otherwise, see "[[Troubleshooting#What's this IOError - Errno13 Permission denied error|TWhat's this "IOError - [Errno13] Permission denied" error?]]".

=== Downloading or seeding is slow! How do I speed it up? ===
See: "[[Troubleshooting#Speed Issues|Troubleshooting: Speed Issues]]".

= Torrent Offers and Adoptions =
== Torrent Offer System ==
=== What does 'Semi-granted' mean? ===
Offers require the approval of three staff members before they are added to the tracker. 'Semi-granted' is the state an offer acquires when two or less staff members have granted it, and it is pending further approval.

=== Why can't I offer new torrents? ===
Only Power Users can make new torrent offers, which will be granted or rejected by staff. Torrents offered by staff members and Power Uploaders are added to the torrent pool directly without going through the approval procedure.
Non-Power Users can not make offers.

=== I have another question related to torrents and offers ===
If it is any of the following questions:
# What can I offer/not offer to Boxtorrents?
# I have files that I would like to upload, how do I upload them here?
# What should I put in the description?
# What are good keywords for my torrent?
# Why does it say "This torrent contains improper files, please swap the torrent file" on the torrent page?
# What are "extra files" and what should I add?
# How do I attach extra files?
# What should I put in my torrents?
# What is this torrent swapping feature?

Kindly see: "[[How to make an offer]]"

== Torrent Adoption System ==
=== Why should I adopt a torrent? ===
At the time of writing, no outright benefits are given for torrent adoption. You adopt because the description of a torrent does not sit right with you, and you have the irresistible urge to fix it, put it right and provide accurate information for future users of Boxtorrents who will chance upon said torrent.

'''*Note: The adopter effectively becomes the new owner of the torrent. As such, he/she is expected to carry out the usual duties of the torrent owner. They'll be responsible for re-seeding the torrent if it dies (so adopters must have the torrent files), keep descriptions up to date, and make torrent swaps where necessary. Torrent adopting is not stamp-collecting.'''

=== What should I do to ensure that my adoption request will be granted? ===
* Submit a proper reason for adoption. Tell us what you are going to fix, what you will add, what you will do with the torrent. If the reason for adoption is "I will fix the torrent", we're not likely to be convinced.
* It helps if you have a portfolio.
** Users who consistently submit good torrent descriptions (by adopting, or making torrent offers) will obviously be trusted more than users without said portfolio. So if you already have torrents in your ''Uploaded'' tab, do take a look at them and work on those first before adopting new torrents.
** If you are a new user with no prior experience do not worry, we will sit you through the description-editing process and help you bring it up to speed, all you need is a willingness to learn and dedication to the adoption process.
* Seed the torrent. While owners are not expected to seed the torrent files 24/7, being a seed on the peerlist gives us the assurance that you have the files are will be able to re-seed the torrent as and when the need arises.

=== What do I need to do after I adopt a torrent? ===
Bring it up to date, in accordance with the [[FAQ#What should I put in the description?|torrent description content guidelines]]. Keep tabs on it, and re-seed the torrent if it dies (has 0 seeders).

=== What if I want to replace the torrent files with a better, superior version? ===
[http://www.boxtorrents.com/upload.php Make a new torrent offer], and add a comment, giving the URL of the torrent you wish to replace. The adoption system is meant for fixing torrents, not replacing them.

= Is there an RSS feed available for BoxTorrents? =
RSS Feeds are only available for Power Users. You will see the RSS Feed link appear when you become one.

An mIRC script is available that will check the RSS feed every x minutes, if there are any new torrents uploaded then it lists the new torrents, you can also manually check for new torrents. [http://force.power-net.org/?page=mscripts&gsinfo=1 Information about the script], [http://force.power-net.org/?page=download&section=mscripts&id=1 Download Link].

= What if I can't find the answer to my problem here? =
So, after reading all that, you still can't find a solution? Read on. Post in the [http://forums.BoxTorrents.com/ forums], by all means. You'll find it's a friendly and helpful place, '''provided you follow a few basic guidelines''':
* Make sure your problem has not been answered in this FAQ. There's no point in posting just to be sent back here amidst a torrent of angry remarks telling you not to waste other people's time.
* Before posting, '''read the stickied topics''' (the ones at the top of each subforum page). Many times, new information that still hasn't been incorporated in the FAQ can be found there.
* Help us in helping you. Do '''not''' just say "it doesn't work!". Provide details so that we don't have to guess or waste time asking. What client do you use? What's your OS? What's your network setup? What's the exact error message you get, if any? What are the torrents you are having problems with? The more details you give the easier it will be for us, and the more likely your post will get a useful reply, as opposed to a reply that just asks for more information.
* PLEASE make an effort to make your posts readable. There is nothing worse than trying to decipher a post that looks like it was written by someone mashing their face on the keyboard. Perfect spelling isn't necessary, but basic grammar and punctuation definitely helps.
* ... and needless to say: be polite. Demanding help rarely works. Asking nicely for it usually does the trick.
* '''DO NOT''' send a private message to a staff member. If you don't wish to post in the forums, use [http://www.boxtorrents.com/help.php the help form] instead, or ask on the [[IRC|IRC channel]].
* To prove that you have read this FAQ before seeking help, please quote the words 'Amorphous Plate Wiggle' in your post. We are quite serious. Failure to do so will result in your thread being locked immediately or your help request being ignored. This phrase is subject to change.