Common Playback Problems

On this page is a compiled list of commonly encountered problems when playing videos on different platforms.

Windows

Please keep in mind that all solutions for the following problems assume that you have CCCP installed on your computer.

Mac

I tried playing an AVI file in Quicktime Player (or some other QT-based player) but the video doesn't show up. What's wrong?

Two possibilities exist:

• The AVI file uses DivX or XviD for its video track and you do not have a DivX codec installed. To resolve this, install Perian Quicktime Components.
• Your AVI file is one of the rare videos that Quicktime/Perian will not play for some reason. The solution to this problem is to play the video with one the standalone video players listed at Mac Video Playback.